BUSINESS MEMO: SBC RECOGNIZED

SBC Communications Inc. has been recognized by IDG's "CIO" magazine as a global leader in leveraging information technology to improve customer-oriented business practices. SBC received the 2000 CIO-100 Award for its achievements in providing its customers with online service, shopping, purchase and payment options.

Recipients of this award were selected through a three-step process. First, companies completed an online application form. Next, a judging panel of nine industry experts reviewed the companies and nominated those that best demonstrated expertise in customer service and customer relationship management, and set the benchmarks for others to follow. Finally, a team of 10 CIO magazine editors and writers reviewed both the applications and expert recommendations and selected the final 100.

SBC is a global communications leader and through its subsidiaries' trusted brands -- Southwestern Bell, Ameritech, Pacific Bell, SBC Telecom, Nevada Bell, SNET and Cellular One -- provides local and long-distance phone service, wireless and data communications, paging, high-speed Internet access and messaging, cable and satellite television, security services and telecommunication equipment, as well as director advertising and publishing.