NewsDecember 21, 2016
Uber blames glitch for woman's $28,639 charge
PHILADELPHIA -- Ride-hailing giant Uber is blaming a computer glitch for overcharging a "handful" of customers, including one Philadelphia woman whose bank blocked an attempt to charge her $28,639.14 for a ride. That woman said she got an email from Uber warning her her financial information had been hacked. Six days later, Uber sent another email telling her that was wrong, and Uber's engineering team was aware of the error and fixing it...Associated Press
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PHILADELPHIA -- Ride-hailing giant Uber is blaming a computer glitch for overcharging a "handful" of customers, including one Philadelphia woman whose bank blocked an attempt to charge her $28,639.14 for a ride. That woman said she got an email from Uber warning her her financial information had been hacked. Six days later, Uber sent another email telling her that was wrong, and Uber's engineering team was aware of the error and fixing it.
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