OpinionJanuary 17, 2010

A comment was made that the GI Bill was government assistance. I disagree. These men and women enlisted or were drafted into the military to fight for their country. They earned the benefits of the GI Bill just like you earn a paycheck. I feel we've lost the concept of customer service. ...

GI Bill

A comment was made that the GI Bill was government assistance. I disagree. These men and women enlisted or were drafted into the military to fight for their country. They earned the benefits of the GI Bill just like you earn a paycheck.

Customer service

I feel we've lost the concept of customer service. Today I went to two stores, and each time while I was being checked out the cashiers answered the telephone. My husband went to the bank, and even though there were three tellers, only one seemed to be working. He waited patiently for her to help a drive-up customer and then a lobby customer, and then she answered the telephone while the other two tellers stood there. No one acknowledged his presence. I feel that the customer in front of you should always come first and deserves your total attention. And it helps if you smile with at least the pretense that you are grateful for our business.

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Race debate

MICHAEL Jensen has staked out a claim to having for decades encouraged a national debate about race. Yet Jensen referred to U.S. Sen. Harry Reid as a racist for having uttered a politically incorrect truth about race in this country. In my view, this was a politically partisan knee-jerk reaction on Jensen's part and one that unfortunately obviates any claim to objectivity on the subject he may have. As an aside, most of us (meaning all races and upward of 80 percent) are racists to one degree or another. The key is to recognize this truth and not act in unfairly discriminatory way solely on the basis of race.

Punishing success

I have noticed that every bill proposed seems to punish success and reward failure. Government has made being poor a vocation and way of life at the expense of the productive population. Every program such as health care is based on the premise there are more who have chosen that vocation. To fund those programs, government takes more from the productive and successful, which only reduces the amount of revenue the successful could invest in business growth, hire more people and reduce the number of people dependent on government. Heaven forbid.

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