NewsMarch 11, 2019

BOSTON — A Massachusetts doctor who pleaded with CVS to change its on-hold jingle is getting his wish. The Boston Globe reported a spokeswoman for the pharmacy chain said Friday the company is updating its voice-response phone system, including the on-hold music Dr. Steven Schlozman so hated ...

Associated Press

BOSTON — A Massachusetts doctor who pleaded with CVS to change its on-hold jingle is getting his wish.

The Boston Globe reported a spokeswoman for the pharmacy chain said Friday the company is updating its voice-response phone system, including the on-hold music Dr. Steven Schlozman so hated.

The child psychiatrist at Massachusetts General Hospital penned a tongue-in-cheek letter to WBUR-FM last year saying the music haunted him “day and night.”

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The letter sparked a nationwide debate with some people praising the music and others sharing Schlozman’s sentiments.

Schlozman said he thinks it’s great CVS is making the change.

CVS spokeswoman Amy Lanctot did not clarify whether the company is replacing the tune or improving sound quality.

She said the new system should be complete later this year.

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