NewsSeptember 5, 2020

SIKESTON, Mo. -- A week after parents and students voiced their concerns school meals were not up to standard, Sikeston R-6 School District officials said Friday steps have been taken to address the issues, and conditions are improving. "It is important to us to provide the best and most nutritious meals possible to our students and staff," Sikeston R-6 Superintendent Dr. ...

By Leonna Heuring ~ Standard Democrat
In an effort to improve food services after receiving complaints from students and parents in its first week, Sikeston R-6 administrators are also pulling random meals out of the meal carts for classrooms to check for quality control, the district announced Tuesday. The district's food service provider, SFE, will bring in a chef to work on food quality and to meet with students to get their input on what meals they would like to have. District staff are going to all the buildings and randomly spot-checking the meals to help with quality and portion control.
In an effort to improve food services after receiving complaints from students and parents in its first week, Sikeston R-6 administrators are also pulling random meals out of the meal carts for classrooms to check for quality control, the district announced Tuesday. The district's food service provider, SFE, will bring in a chef to work on food quality and to meet with students to get their input on what meals they would like to have. District staff are going to all the buildings and randomly spot-checking the meals to help with quality and portion control.Submitted

SIKESTON, Mo. -- A week after parents and students voiced their concerns school meals were not up to standard, Sikeston R-6 School District officials said Friday steps have been taken to address the issues, and conditions are improving.

"It is important to us to provide the best and most nutritious meals possible to our students and staff," Sikeston R-6 Superintendent Dr. Tony Robinson said. "We've been working very closely with (the district's contracted food service provider) SFE since last week and have made a plan of action moving forward."

Robinson said SFE (Southwest Foodservice Excellence), which the district has used since the 2019-2020 school year, will bring in a chef to work on food quality and to meet with students to get their input on what meals they would like to have.

"Our staff are going to all the buildings and randomly spot-checking the meals and tasting them to help with quality and portion control," Robinson said.

On Aug. 27 -- two days after school started -- the district was provided with a couple photos of meals served by SFE. One of the pictures showed a plate with two pieces of wheat bread with a scoop of plain tuna and a bit of lettuce with a mayonnaise packet with a side item in enclosed container. The other showed an orange with four breaded nuggets.

"We, too, felt this was unacceptable to be served to our students," the district said in a post Aug. 27 on its official Facebook page. "Administration does care about our students and met with SFE directors earlier today to make it very clear that our students deserved better."

Adjustments were made to not only the quality of the meals but also to the number of options, the district said Aug. 27. A plan was made to ensure the food served by SFE is up to Sikeston R-6 standards, it said.

On Tuesday, Sikeston R-6 provided an update to parents on its Facebook page, saying it continued to hear from parents and students regarding issues with food quality concerns. The district said it addressed the food service provider again to ensure they are serving students the best meals possible.

"SFE stated that last week was a much harder week than they anticipated, due to the fact that they now not only cook and serve food, but they are delivering the meals to most classrooms in our district," the district said in its post. "After being provided with feedback from our principals, they've since altered their plans, which has made the process more efficient."

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SFE told district officials the delivery process to the classrooms caused meals that would normally come hot off the grills or fresh out of a refrigerator to be less quality by the time they are packaged and delivered, the district said via its Facebook post.

Cheryl Esssner, R-6 business services director, said SFE employees continue to work on this issue.

"Due to COVID, our students are having to eat in the classrooms, which changed everything about the way our students get their meals, what meals can be served, and the amount of options that SFE can provide," Essner said Friday. "These first two weeks have been trial and error. SFE had a plan before school began, but just like everything else, once you put the plan into action and find the issues, you alter your plans, which they have."

Also on Tuesday, the district posted photos of meals served that day which included a fresh spinach salad with celery and carrot sticks, chickpeas, ranch dressing and another of sesame chicken with servings of cooked mixed vegetables and diced peaches.

Several parents, students and employees commended the district for addressing the issue and keeping them updated.

"Thank you for continuing effort and not accepting their excuses. You guys trusted them with the contract, and they have one job. This looks better; hope it continues," Drew Hess said on the district's Facebook page.

Verla Adams Heydenreich also commented, saying she was impressed with the school system for the way they are listening to students and parents and addressing their concerns.

"My kids have enjoyed the meals, and we are very thankful for the free meal provided. It's one less thing to worry with. Great job SPS," Kristi Crider commented in a Facebook post on the districts page.

Robinson said he appreciates the feedback from parents and students and reminded them to contact his office directly with concerns.

"We've seen a lot of people posting pictures of issues with the food on social media," Robinson said. "Please remember, if you have any issues or concerns, please call the board office at (573) 472-2581 or email me at trobinson@spsr6.org."

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